Contact the Lion Air Call Centerfor complete information
The Lion call center is a service that is needed to obtain information for both passengers and potential passengers. Services like this are necessary considering that the flight schedule of the aircraft has been determined and not always. Therefore, customers need to know the schedule to determine the departure time for themselves.
Actually, nowadays obtaining information is not difficult thanks to technological advances mainly due to the influence of the Internet. You can get diverse information easily and quickly using telephone networks and the Internet. Lion Air offers online services via website, email or telephone.
Various ways to provide Lion call center services are deliberately provided so as not to cause difficulties to customers. This is in order to maintain customer comfort and satisfaction in the use of the services we offer. That way you will feel happy and cared for to continue using Lion Air.
Overview of Lion Air, the Indonesian airline
Lion Air is known as a professional and experienced private airline in Indonesia. By prioritizing service for customer satisfaction, it’s not surprising that several ways to communicate with the Lion call center are provided . Customers will find it easy to get very fast, accurate and accurate information for various purposes later.
It was first established in 1999 precisely in October and began broadcasting for the first time on June 30, 2000. Since it was first present, it has been well received by the community due to its service and affordable prices. Therefore, it can not only be used by the upper middle class, but it is affordable for all circles.
Lion Air stands for safety, comfort, safety, consistency and commitment in the provision of flight services. This is evidenced by the unquestionable quality of service from various sides. Including Lion call center services that are always considered for customers to get information faster, easier and more convenient.
It’s no surprise that Lion Air currently has a big name with a large number of customers from various circles. It has even officially become the airline of Miss Universe and Putri Indonesia since 2014. And to have established several cooperations between countries is a proud achievement as an airline.
Visit the Resm website forcomplete Lion Air information
The existence of Lion call center services to make it easier for anyone to obtain information. We realize that the easiest way to get information is to take advantage of the Internet. Lion Air therefore has a website that is managed as well as possible to provide complete, fast and easily accessible information.
You can get important information from the official website, one of which is about flight information. On the main page there are features that can help you find flight information easily. Just enter your city of origin, destination city, departure date and arrival date and click on the search button.
The results will appear immediately providing detailed information that can be programmed forconsideration of choosing abanner. You can see the flight schedule and if there is no schedule you will also be given complete information. This is very beneficial because it saves you more time in searching for information related to flight schedules.
There are other features on the official website that are very useful for you to use to dig up information easily. Among them are the features of managing reservations, travel promotions, lion experience and about us. You can get diverse information in one place using an Internet network connection.
At the bottom of Lion Air’s official website, there is a menu about CS company profiles and services. You can get information about call center contacts or various ways to use customer service. There is also a booking guide, about us, help center, terms and conditions and also career.
Customer Support Services in Various Ways
Customers can use Lion’s call center services freely and are given complete freedom. You can use the services provided to obtain information, ask questions, or submit criticism. There is no need to get confused about where to look for information because you can use some of the easy ways below.
- Email customer support
Lion Air is always open to receiving your emails at firstname.lastname@example.org address. We are here to help you by clearly telling you what needs to be asked and adding a topic. We try to respond to emails quickly, but due to the large number of incoming emails we have to wait patiently for the response queue.
- Contact by phone
If you want to make a call directly because you feel more comfortable, you can contact CS. Simply call the following phone number:
- Indonesia only (+6221) 6379 8000
2.2Singapore (+65) 6339 1922
- Malaysia (+60) 03 7841 5333
- Country Australia (+6280) 4177 8899
- Through the online form
Lion call center services are also provided in the form of an online form available on Lion Air’s official website. You must fill in your first name, last name, phone number, email, address, city and country. Then you can fill out a special message box according to the needs of contacting us.
- Come directly to the branch
If you have difficulty using online customer support services, simply go to the nearest branch. The location of the branches is almost in all regions of Indonesia, so just look for the one closest to the location. Such as Banyuwangi, Bandung, Jakarta, Banjarmasin, Jambi, Bangkok, Batam, Bandar Aceh and many others.
Tips for usingcustomer support services properlyand correctly
When contacting Lion call center services, also pay attention to ethics when using it to provide mutual comfort. We are comfortable providing information or solving problems you are experiencing quickly. Follow the 3 simple tips below so you can get the best customer service.
- Use polite language
Be sure to use good, polite language to make it more enjoyable to read or listen to. Don’t use regional languages that are difficult to understand, but use Indonesian according to the rules. So that we can give you an adequate answer and not misrepresent what you mean.
- Use the subject in email
Tips when sending e-mail messages should pay attention to the use of the subject at the beginning of the message. For example, you want information about how to change the flight schedule of the plane. For example, type the subject of the time change information so that the response is faster and you immediately get a response than an unclear email.
- Convey briefly and clearly
In the use of customer service does not pass verbose or too much lip service. It would be better if the information were conveyed briefly, concisely and clearly so that it did not take time. This is highly preferred by CS because it can provide information quickly so that it can immediately help other customers.
Websites are the best option to get information online easily and very quickly. Lion Air offers a variety of customer service options that can be used to search for information, complaints or criticism suggestions. Use ways to contact the Lion’s call center, such as by email, phone, or come directly.