PLN 123 Toll-free Service Description: Gadget2Reviews

4 Ways to Contact PLN Call Center Number Based on Problem

Having an  PLN call center number  makes it easier for residents to contact the state electricity company if they  want  to file a complaint or ask about the facilities it provides  .   As the  name  suggests, this company is operated by the state, so all the electrical energy in the country is taken over  by the  company.

Of course,  because it  has a great responsibility  in terms of  electricity,  this  company should be more active  to  provide a satisfying service to loyal customers. One of these is to  provide consumers in the easiest way if they  want  to contact them directly through a call center.

The  PLN call center phone number that can be contacted  is 123.   With  this number, any consumer can find information and complain about everything related to their electrical services.   To be more clear about what problems this number can solve, you should read the explanation here.

 PLN 123 Toll-free Service Description

Almost all Indonesians certainly cannot be separated from the  electricity services of this company. Because all the electricity needs to be met.  Therefore, to provide comfort to consumers  ,   a phone number   is created that anyone can use.

As mentioned earlier,  the phone service is provided to maintain  the  quality and satisfaction of Indonesian citizens.   With the increasing number of electricity buyers,  it forces companies to be more prepared to improve  its quality.

When the quality decreases, many customers run automatically and  switch to solar energy.   Therefore,  having  pln call center facilities  is  expected so  that customers feel satisfied with all the services offered.   The interesting thing is that you can use the service for 24 hours.

Thus,  the service is completely  unlimited and free  to  maintain the satisfaction of customers  who  want to ask questions or even complain about the lack of facilities of this company.   Through this service, consumers  can also  order certain facilities directly.

For example, you want to  replace the power supply, install new and temporary connections, or just report when there is a particular malfunction.   Not only can, through  this  connection, customers can also  learn the electricity bill each month without having to visit the official office.

Examples of electrical faults that  can be reported  in PLN call centres

When  we talk about examples  of disruption, there is no limit to complaints for consumers who  want to report their problems to PLN   . Because, of course,  any power-related problems  affect community day-to-day activities , especially at night.    Here is an example of  a problem to be given:

  1. Power outage is one of the most troubling types of problems. This light loss problem may have occurred because the source of power was lost from the central engine.   So that the buyers have no electricity  and finally goes out.
  2. The current operation is also the most annoying power problem, as it can  increase voltage to 2 times its original size.   The cause of this problem usually occurs as a result of a lightning strike, so the voltage is disturbed.
  3. If SAG power issues happen, you can contact the  PLN call center  directly  , because this issue cannot be underestimated  .   If this problem occurs when the voltage is  high or even the voltage drops to 80%, you need to report it.   This interference happens because you  use  electricity more than it does.
  4. One of the most common, but rare, problems is overvoltage and undervoltage. Unfortunately, although it does not  cause the  lights to appear, this problem can actually lead to ongoing problems.   That is, the electronic devices in the house were quickly destroyed.
  5. Another power problem that can be mediated is electrical line noise.   That is, when the electric wave has problems because of many things.   For example, because the electricity installation process  is  not appropriate, there are high frequency disturbances and lightning strikes at once.

How to contact the PLN call center

Many problems  can be reported on PLN services at the same time. So you don’t have to worry if you  have  electricity problems at home or elsewhere.   So you can contact the company online, then different kinds of problems will be  solved immediately.   To contact the call center:

  1. To contact the head office , you can call 123. This approach has proved effective in overcoming power  problems at home before using an electrician’s services at an expensive cost  . So, just  submit the  complaint, then  the PLN official jumps to the scene of the problem.   This service can be accessed 24 hours a day.
  2. In addition to number 123, you can  also  use the  area code to  contact the PLN call center.   The trick is to add the  code of place you live in, followed by number 123. This method has  proven  to be manageable   more  quickly than just pressing  the 123 buttons  .
  3. All electrical problems and complaints can also  be  resolved by contacting PLN through an email service  .   You can contact them via or check them directly through the official website  on   Here, every problem is reacted quickly.
  4. Another way to contact  this company is through their social media directly. So there are many ways to communicate with this company. One of them is via Facebook and Twitter.  All critical proposals can be submitted directly through @pln_123 or 123 PLN.

Vorteile von PLN Call Center Services

Thanks to the call center facilities of this state-owned state, it certainly offers many benefits for all customers and employees.  That’s why this service is considered  the best solution to solve all electrical  problems quickly.   Here are the pros!

  1. Having this latest service makes all of this company’s facilities more centralized. Because by dialing 1 phone number, all customers can  contact PLN headquarters directly to file a complaint or if they want to add  service facilities to its home.
  2. Because the system is centralized, this PLN call center  is  more integrated into its services.   This means  that this company is more modern, as anyone can contact  their official contact directly and  continues not have to pay the loan immediately. So there are no restrictions here in class, because  everyone is served.
  3. Thanks to this latest service, it is easier for all customers to meet  their needs  without having to leave     The interesting thing is that the facility can be accessed to anyone without credit. So if you want to ask for help directly,  you don’t have to think about the cost of contacting us  , because everything is free.

Looking at the explanation above, one can  conclude that all current power problems can be overcome more easily and almost all.    Just by phone  and  press the PLN 123  call center toll-free, then all electrical problems can be solved immediately  and at any non-stop time.

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